Refund policy

Due to the hand-made/made-to-order nature of our products we have a no refund/no return policy, which means you will not have the option of returning your item or requesting a refund.

For questions concerning the condition in which you received a product you can contact us at oxbloodcreations@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
Due to the hand-made/made-to-order nature of our products exchanges cannot be made.

Refunds
Due to the hand-made/made-to-order nature of our products we enforce a no refund policy.